It may help (even if you don't get any error messages): This Knowledge Base article covers how to go about updating your video card driver(s). Select the High-performance NVIDIA processor as your preferred graphics processor and click Apply."Īnother NVIDIA note: When running "NVIDIA GeForce Experience" make sure you click the radio button for "Game Ready Driver" rather than "Studio Driver" in the upper right corner before checking for updates. You can also browse for X2.exe in this folder C:\Program Files\Altium\ADĬlick on Manage 3D Settings and open the drop down menu for Global Settings. Select Manage 3D Settings under 3D Settings.Ĭlick on the Program Settings tab and select the program you want, to choose a graphics card for (X2.exe) from the drop down list. For NVIDIA, you can manage the video settings in the NVIDIA control panel to set a default graphics card as follows: There may be a way to set the GPU to be the card that gets used for X2.exe. If you've got a laptop, you might notice you have more than one display adapter. It's always a good idea to have the latest video board driver from the board manufacture's web page (rather than using Windows update, or from Device Manager.) You can use the Windows Control panel ► Device Manager ► Display adapters, to see what's installed, then go to the manufacturer's web page to download and install the latest driver. A newer video card driver may resolve the issue. Your video board driver(s) may be out of date. Make sure your computer meets the system requirements: If the issue returns right away you will obviously have to remove them again.) (If it does resolve your issue, you can try reloading your preferences because sometimes, restoring preferences does not bring back the issue. This Knowledge Base article explains how: It is recommended that you save your preferences and attempt a reset to see if this resolves your issue.
If it's happening to different projects, the issue you are experiencing could be caused by a minor corruption of the preferences. If it's over 20 MB, we can create a space for you in our FileCloud secure file transfer site.
to create a *.zip file and attach it to a support case, so we can test it on our computers. If you then think your issue is related to your project, you can use Project ► Project Packager. Solution DetailsTo determine if you are getting this issue for a particular file/project, please try working on one of the projects that come with Altium Designer like Bluetooth_Sentinel.PrjPcb found in C:\Users\Public\Documents\Altium\\Examples\Bluetooth Sentinel and see if you have the issue, when that is the only project that is open. This article provides information that you can use to resolve an issue with crashing and to collect the information we may need, to be able to help you.
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